Frequently Asked Questions

HOW CAN I PAY FOR MY ORDER?
  • We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.

WHY DO I NEED TO CHECK OUT USING (USD) WHEN I AM BUYING USING (CAD)?

  • All orders are processed in USD. While the content of your cart is displayed in CAD, you will checkout using USD at the most current exchange rate.

HOW CAN I STAY UPDATED WITH JEANDRA?

  • Since we are a new up-and-coming company, we expect to evolve throughout our journey. We encourage you to sign up for our newsletter so we can update you on all things Jeandra through email.

WHAT IS THE RETURN POLICY?

  • We know how things can change; expectations are derived from perceptions. Please follow our return policy stated here. If you have any questions about our products, or if would like to check the availability of an item, please use the “Contact Us” section at the bottom of the page to get in touch with us.